The pros and cons of outsourcing services like cleaning to a third party

One of the constant debates many businesses face is whether to outsource certain tasks or to complete them in house. As with most things in business, it comes down to efficiency versus expense – how can you get as much as possible with the least expenditure? 

This is why for some, outsourcing is an attractive option – It offers the chance to complete tasks more efficiently. For others, however, it can simply present another expense. One of the most common areas people look for outsourcing is facilities management, as they can assist with tasks like cleaning, security, and site maintenance. 

Choosing whether to invest in a facilities management company or not is a big decision – so here are the pros and cons of outsourcing services like cleaning for your business! 

Pro: Cost Saving

Outsourcing tasks like cleaning to a facilities management company can deliver a big return on investment. Having in house staff means insurance, benefits, salaries, and other costs such as the purchase of supplies. Facilities management companies however can provide all of this at a smaller cost. In some cases, in-house cleaning can cost a business over 15% more than it would to outsource this task to someone else. 

Con: Organizational Knowledge

Given they aren’t direct employees of your business, outsourced workers may lack the same level of knowledge that you would get from a direct hire. This may mean some induction on the company culture and layout of your business is required. 

Pro: Professional Training

Outsourced workers will have all the training they need to perform the tasks that you need to be completed. This will save you both time and resources, as you will not need to provide this training yourself. This is a huge advantage as you know that your facilities management company will only provide will qualified staff giving you peace of mind.

Con: Trust

Despite any checks and balances that may be in place, this is still an outsider that you are bringing into your business. They may not be familiar with your companies culture or values, making it harder for them to fit in initially. 

Pro: Pressure off HR

Outsourcing free up time for your HR department. It means less training that they have to provide, fewer employees they need to deal with, and they won’t have the task of hiring and firing these staff members. This will allow them to focus on your in house staff, and provide them with the care and attention they need. 

Final Thoughts

As you can see, the pros outweigh the cons, especially when it comes to cost. So, if you’re interested to see what our London facilities management company can do for your business, get in touch with us today!